1. Data We Collect
We collect information you provide directly when creating an account (name, email, password), and usage information such as order data, uploaded files, and shop settings.
2. How We Use Data
Data is used to operate the service, process orders and payments, improve the platform, and send account-related notifications. We do not sell your data to third parties.
3. Data Sharing
We may share your data with trusted service providers (such as Supabase for infrastructure, and Thawani Pay for payment processing) only to the extent necessary to operate the service. All processors are bound by data protection agreements.
4. Data Retention
We retain your data for as long as your account is active. You may request deletion of your account and data at any time by contacting us.
5. Security
We use TLS encryption for data in transit and enforce Row Level Security in our database to ensure complete data isolation between shops.
6. Cookies
We use only strictly necessary cookies to maintain user sessions. We do not use advertising or tracking cookies.
7. Your Rights
You have the right to access, correct, or delete your personal data. To make a request, contact us at the email address below.
8. Changes to This Policy
We may update this policy periodically. We will notify you of material changes via email or an in-app notice.
Contact us
For privacy enquiries: support@matanapp.com